Diana writes:
Dear Sir,
I purchased an expensive king-size latex mattress a couple of years ago.
This year, I arranged to have it shipped to France (where I am now living).
It arrived a short while ago, and I noticed that the strong bubble wrap, in which it had been packaged, had been noticeably ripped open in one area.
This has left a section of the mattress exposed - for a period of up to 4 months (while it was in transit).
The latex mattress itself has not been ripped, but I am concerned about the health implications of continuing to use this mattress.
Is there damage that might have occurred to the mattress, which I cannot see with my eyes, due to this exposure while in transit from Australia to France?
A colleague suggested I send you an email to ask whether, in your opinion, it might be worthwhile noting this latex mattress in my insurance claim with the shipping company.
In other words, would I need a new latex mattress and/or for my current latex mattress to be professionally cleaned somehow?
Your help and kind advice in this matter is greatly appreciated. Thank you so much in advance.
I look forward to hearing from you.
Kind regards, Diana
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Dear Sir,
I purchased an expensive king-size latex mattress a couple of years ago.
This year, I arranged to have it shipped to France (where I am now living).
It arrived a short while ago, and I noticed that the strong bubble wrap, in which it had been packaged, had been noticeably ripped open in one area.
This has left a section of the mattress exposed - for a period of up to 4 months (while it was in transit).
The latex mattress itself has not been ripped, but I am concerned about the health implications of continuing to use this mattress.
Is there damage that might have occurred to the mattress, which I cannot see with my eyes, due to this exposure while in transit from Australia to France?
A colleague suggested I send you an email to ask whether, in your opinion, it might be worthwhile noting this latex mattress in my insurance claim with the shipping company.
In other words, would I need a new latex mattress and/or for my current latex mattress to be professionally cleaned somehow?
Your help and kind advice in this matter is greatly appreciated. Thank you so much in advance.
I look forward to hearing from you.
Kind regards, Diana
Hi Diana,
Latex doesn't damage easily. It's pretty tough stuff.
Unless you have physical damage that you see to report, I wouldn't worry about hidden damage.
That likelihood is remote.
Of course, if it needs to be cleaned, as a result of getting dirty in transit, then yes...report it to the shipping company.
That is something they should pay for.
Thanks, Pete
An Important Note:
Any kind of moisture, be it from spills, accidents or perspiration causes a mattress to wear prematurely.
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Email: themattressexpert@live.com
Website: http://themattressexpert.com/
Factory Direct to You....All Items Made Factory Fresh to Fill Your Order
Free Delivery Nationwide....US & Canada...NO SALES TAX.
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