Hi Pete,
I recently submitted a warranty claim with Sealy over a depression issue with my mattress.
The warranty claim was approved, but we're trying to get a better understanding of what our options are.
As I'm sure you're aware, we can get a no charge (save delivery and disposal fees) replacement with the "closest comparable model" in the current Sealy line.
Would you happen to know what the closest comparable model to the Sealy Springfree Meadows would be?
Thanks, Tony
Hi Tony,
The Springfree was Sealy's latex line, which is now marketed using the Stearns & Foster label....which is now owned by Tempurepedic.
Unfortunately, they stuck some memory foam in with the latex and we have since, stopped carrying those brands because of all the memory foam used.
You are in a position where you have little choice...accept what they have or buy new elsewhere. The later seems silly under the circumstances.
The Meadows model had a firm feel. I suggest you get the firmest of what they make, for starters.
To avoid this from happening again, add a latex topper to it.
The latex will absorb much of your body weight and the mattress will then keep it's shape better over the years to come.
The EverEden 2" soft or medium Talalay or Vytex Dunlop Latex topper will do the trick to prevent future warranty claims...shown here:
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Thanks, Pete
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