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Hi Pete,
I am getting ready to fight with my retailer for a refund as I am on my second mattress from them. Both with the same results.
It's a Stearns and Foster Lux Estate Collection Plush King Mattress.
I can't lay in it for more than 10 minutes before it cause my back, knees, neck go into excruciating pain!!!
That's not what happened in the show room.
In the show room, it was extremely comfortable but I only laid in it a few minutes. I financed this mattress.
Can you give me some guidance on how I can get a refund?
I will definitely order from you, the mattress you and your wife have.
The Natura Greenspring Ultra Plush Mattress, once I resolve this situation.
Natura Greenspring Ultra Plush Mattress
Thanks, John
Hi John,
We had been a Sealy/S&F dealer for many years, prior to them being sold to Tempur-Pedic in 2013.
S&F had been considered the Cadillac of the Industry, up to then.
They turned into nothing more than expensive junk, literally over night.
Getting a refund isn’t likely, without some degree of coercion.
You might try reversing the charge through the finance company.
Your local news agencies often have a consumer advocacy department.
Getting in touch with your state’s department of consumer affairs may help.
If all else fails, a lawyer.
If you find yourself stuck with that mattress, there is a long term fix.
The memory foam on top of the mattress is where the problem lies.
Promoted as high quality, memory foam is actually the worst upholstery material ever invented.
It’s a low resiliency, temperature sensitive material that reacts to your body heat.
(Which didn’t have a chance to happen while trying it in the store.)
As it warms, it softens, allowing your body to sink so far, as to throw off body’s natural alignment. The heavier parts of the body sink the furthest, which leaves your arms and legs higher. Blood circulation to those areas is reduced, causing numbness in the extremities.
And, as if all that weren’t bad enough, it reflects your body heat back to you, causing you to sleep hot.
And to add insult to injury, memory foam off gasses the toxic chemicals from which it’s made. Several of the chemicals they use are carcinogenic… 61 chemicals, in all.
The Fix:
For a new mattress:
Simply add a non-memory foam mattress topper to the surface. This creates a barrier between you and the memory foam, so that it can no longer react to your body heat.
2” of Soft or Medium Pure, Organic Dunlop Latex is all you need.
For an older Mattress:
Memory foam wears quickly.
IF your mattress isn’t new and body impressions have already formed, flip your mattress over to the non-memory foam side before adding the latex topper.
3” Soft in then the best choice for the surface comfort you’ll need and want for a deep, restorative night’s sleep.
“Latex for Less” has the lowest prices on the highest quality pure, organic and hypoallergenic Dunlop Latex Toppers anywhere.
Here’s the link you’ll need:
Latex for Less Pure, Organic Latex Mattress Toppers
Shipping is Always Fast & Free
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Recommended related items that are commonly needed:
Headboards & Platform Beds
https://www.themattressexpert.com/furniture.html#/
Foundations
https://www.themattressexpert.com/foundations.html#/
Bed Frames
https://www.themattressexpert.com/bed_frames.html#/
Organic Cotton Waterproof Mattress Protector
https://www.themattressexpert.com/sleep_and_beyond_protectors_and_encasements.
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Visit our website for other related products
TME Website: https://themattressexpert.com/
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